Contact information

At Sevorea, your journey toward structural skin health and confidence is our top priority. Whether you have a question about our marine elastin peptide formulation, need assistance tracking your order, or want to share your 30-day transformation story, our dedicated support team is ready to assist you.

💡 Quick Helpful Resources Before You Write

To save you time, we may have already answered your question:

  • Looking for your package? Please remember that our standard shipping window to the USA is 7 to 15 business days. You can track your package directly using the real-time tracking link sent to your email.

  • Want to review our policies? Please check our [Return & Refund Policy] or [Shipping Policy] for immediate answers regarding our order terms.

Get In Touch

✉️ Email Support

For the fastest response regarding order changes, billing inquiries, or product questions, please email us directly at: 👉 info@sevorea.com

🕒 Our Operating Hours

Our customer care team operates during the following hours:

  • Monday through Friday: 9:00 AM – 5:00 PM EST

  • Weekends & US Major Holidays: Closed (Emails sent over the weekend will be prioritized first thing on Monday morning).

⌛ Response Time Promise

We ruthlessly protect our customer experience. You will never be ignored by an automated loop. We promise to review and reply to all email inquiries within 24 to 48 business hours.